Hey Restaurant Owners! If you are stuck with the dilemma of whether to launch your food delivery app or collaborate with aggregators, then this blog will help you detangle the dilemma. Without any rounding about, let us get into the crux of this write-up.
Individual restaurants Vs Aggregators
Nowadays, restaurant aggregator apps have become more popular which has a list of local restaurants. Through the restaurant aggregator apps, customers can surf through various restaurants and order their favourites. Whereas, the restaurant app is exclusively for that particular restaurant. Under this app, the customers can order only from the restaurant. This is from the customer’s point of view.
Now, let us analyze from your point of view in the upcoming sections.
Why is it optimal to launch an exclusive app for your restaurant?
Free from commissions
In case you integrate your restaurant services with the aggregator marketplace app, you will need to pay the commissions. Apps like UberEats, Zomato charge 15%-20% commissions from the restaurant partners. Whereas, if you have your own app, you don’t have to spend your revenue in paying commissions to the aggregator. Hence, this is the foremost advantage of developing your own food delivery app.
Gain direct connection with customers
Another main point to consider here is the direct connection with the customers. For example, if you partner with the aggregator app, you will not have a chance to interact with customers or know their preferences either. Whereas, your aggregator will be able to know their preferences, which will be a secret key to improve their business.
Whereas, if you own a food delivery app, you can know the taste for your customers, the frequently ordered food items, favourite cuisines, etc. On the whole, you will get a clear idea of the hot-selling food items along with the customer’s preferences.
Handle deliveries efficiently
Having said that the aggregator app contains many restaurants, the number of deliveries will also be more. So, the aggregator will direct the delivery persons to pick up or deliver the orders, based on the availability of the drivers. So, chances are there your orders may face delay in delivering to the customers.
Whereas, if you own an individual app and have your own fleet, you can quickly process the orders and send them via your own delivery agents. Hence, you will achieve efficient deliveries, thereby more customer satisfaction.
Personalization options
People prefer personalizations in everything and it is the same in the case of food ordering. One of the well-known examples is the personalization of Pizzas. Pizza Hut, Dominos, etc., lets users personalize their toppings or the ingredients as per their taste buds. So, with an app, you can get personalized suggestions from customers and help them enjoy the food in the way they wanted.
Deals and offers
One of the biggest reasons for placing online orders is to grab offers and different coupon codes. The aggregator apps offer discounts and coupon codes for various occasions. So, they get more traction for their business.
Why should you miss out on this opportunity? When you have your individual app, you can easily provide offers so that you will get a chance to directly grab their attention.
Handle queries effectively
Apart from attracting customers, having direct contact with them, you can also handle their queries effectively. To help you in resolving the queries of your customers, the app has a live chat feature and also a section to input the reviews and ratings. So, through these features, you can easily resolve their queries.
So, we have covered all the key advantages of having your food delivery app rather than partnering with the aggregator apps. Now, it’s time to know about the UberEats clone app and its excellent features.
UberEats clone – Shortcut to success!
The brimming competition prevailing in the food delivery business is quite well-known. To gain success in this highly competitive environment, you need a strong set of strategies and an excellent app. UberEats clone is the famous food delivery app solution that is all set for launch. Yes, it is a ready-made app that has all the necessary features in place. Let us go through some of the most essential features to be present in your app.
List of most essential features
- Push alerts – The customer’s app will have push alerts that inform them everything about their orders. Likewise, the push alerts in the delivery person’s app will let them know the incoming delivery requests. Also, the admin panel has the push alerts feature that will notify you regarding the orders.
- Tracking- Customers can track their orders, once they receive the confirmation message. Here, tracking involves identifying the delivery person’s location.
- Navigation – This feature allows the delivery persons to navigate to the exact location of the customer without any challenges.
I hope that your dilemma has been detangled. Without any second thought, go ahead and launch a food delivery app like UberEats and excel!
