This is the standard timeframe that any restaurant will generally work within. And, don’t you think these 12 hours are just too long to work!? This is why restaurants have shifted. While the restaurant is open for customers throughout the day, the team behind the stage changes mid-day. While doing so brings great rewards as the staff doesn’t have to tirelessly work all day, leading to less productivity by the end of the day, managing shifts is also a challenging job! If there’s one universal trait of a successful restaurant, it is the ability to run great shifts, every day! And, pre-shift meetings are a core part of this success.
What is a pre-shift meeting?
When it comes to running a restaurant, every shift counts. A bad shift means unhappy customers and agitated staff. But, when the shift is good when everything is in harmony in the front and back when the food arrives when and how it should when tables are set and cleared in time, and when customers are satisfied, it is what you call “success”! This harmony and efficiency are what we all strive for. And this can come only when your staff is focused, informed, and motivated for their shift. This is just what a pre-shift meeting can do.
A pre-shift meeting is a short meeting that is arranged for before the meal service, where the manager huddles up their team to relay important updates, coach them, give advice, and get them motivated for the upcoming shift. It could be a quick 5-minut update, or a 15- to 20-minute-long talk; that depends. This meeting can prove to be an effective tool to motivate restaurant staff, by directing their collective kinetic and creative energies towards a single mission – that is delighting the diners with memorable dining experiences that go beyond their expectations.
Also Read: Appreciating Your Staff with Employee Recognition Programs
How does a pre-shift meeting make the service successful?
With a pre-shift meeting, the manager directs the team, creating a work environment that is safe and positive. What is expected out of the team is clearly communicated, telling them what is to be done, and how. This may include everything from setting up the tables, greeting the guests, clearing their doubts about the menu, serving them in time, and not giving them any kind of chance to complain. All such information when communicated clearly in person can help increase positive teamwork and thus, productivity. And, if the team is productive, the restaurant’s profitability ultimately increases. Efficient and productive employees mean that they will serve more tables and in a better way. Pre-shift meetings thus prove to be an essential component for smooth operations and customer service!
Torq03 – Where smooth operations and customer service are delivered!
Every diner wants to dine at a place where smooth operations and customer service are delivered. And, when you’re looking for one such place near Marathahalli in Bangalore, Torq03 will prove to be one of the best buffet restaurants in Outer Ring Road! With customer satisfaction being the biggest priority here, all kinds of family and corporate gatherings are entertained here, with scrumptious meals and beverages, accompanied by prompt and courteous service. Whether friends, family, or team, you’re certain to have an unforgettable eat-and-dine experience at this buffet restaurant
