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Error 1310 in QuickBooks desktop can occur when installing the program or updating it to the latest maintenance release. This post will discuss some other possible causes behind the QuickBooks error code 1310 and troubleshoot them with relevant solutions. Let’s proceed further!
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What Are the Possible Reasons Behind QuickBooks Error Code 1310?
QuickBooks error 1310 can occur for a variety of causes, which are outlined below:
- Firewall or system security software identifying QuickBooks update as a security threat.
- If the installation source is damaged, error code 1310 can be cited.
- Poor Internet Connectivity.
- Damaged or corrupted in the QuickBooks Company file(s).
- Incorrect date or time setting on your system.
- Insufficient storage space on the installation hard drive.
- The user does not have administrator rights for updating and installing the accounting app.
- Corrupted or damaged hard-drive sectors.
- Unregistered Microsoft Windows Installer.
5 Methods to Solve QuickBooks Error Code 1310?
There are several methods to solve QuickBooks Error Code 1310. These are mentioned below:
Method 1: Run the QuickBooks File Doctor
- Download and run the QuickBooks File Doctor Tool.
- Locate the QuickBooks company file.
- Click on the ‘Check File Damage Only’ option and then select the ‘Diagnose File’
- Type in the Admin Password and click on ‘Ok.’
- Select the ‘Open File’ option in the most recent release.
- After following the steps as mentioned earlier, reboot your system.
- Check if the problem has been fixed
Method 2: Modify the settings of the User Account Control (UAC)
- Press the ‘Win+R’ keys simultaneously.
- The Run window opens up.
- Open ‘Control Panel ‘ and navigate to the ‘User Account’
- Choose ‘User Account Control’ settings and select ‘Yes.’
- You need to type Control Panel in the Run Windows’s search box and then press ‘Enter’.
- You can see the UCA Settings window open on your screen.
- Click on OK and restart your system.
Method 3: Register Microsoft Windows Installer Once Again
- In the search box of Start Menu, type msiexec /unreg and hit enter.
- Press Enter and then click on the Windows Start button once again.
- Once you have done, attempt to download or upgrade your software again and see if error 1310 in QuickBooks still exists.
Method 4: Give Full Admin Access to the Windows Installer
- Press the‘ Win+R’ keys simultaneously. In the Run window, type ‘cmd’ and press ‘Enter’
- Type ‘icacls “C:\Config.Msi” /T /C /grant administrators’ in the command prompt.
- Press ‘Enter’ and exit from Command Prompt.
- After closing, make another attempt at updating and installing QuickBooks and verify whether QuickBooks Error 1310 still displays or not.
Method 5: Make Changes to User Account Control in Windows
- You need to visit the steps below to change your UAC:-
- Press the ‘ Win+R’ keys simultaneously. The Run window will open up.
- Type ‘Control Panel’ and click on ‘OK.’
- Click on ‘User Accounts and choose User Accounts.’
- Tap on Change User account control settings.
- Now shift the slider to ‘Never Notify’ and tap on OK to turn UAC OFF.
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We hope that the methods elaborated in this article helped you solve QuickBooks Error 1310. If you found any of the steps mentioned above difficult to understand, get in contact with our Technical support Team at 1-800-761-1787.